Legal notice

This Legal Notice governs the use of this website and the purchase of products through our online store. By accessing this website, you agree to the terms outlined below.

Business Information

This website is operated by:

eQueen Handicrafts
A brand of Mekong Made Limited

Registered business address:
Unit1, Collins Yard, Mill Lane, S18 2XL, Dronfield, S18 2XL, United Kingdom

Country of registration: United Kingdom

Phone number: +447836305632

Email: t.rex@mekongmade.co.uk

Physical address: Unit1, Collins Yard, Mill Lane, S18 2XL, Dronfield, S18 2XL, United Kingdom

VAT number: 16485580

If you have any questions about this Legal Notice, please contact us using the details above.

Use of This Website

By accessing this website, you confirm that:

you will not misuse the website or its content
you will provide accurate information when placing orders

We reserve the right to refuse service or cancel orders where misuse is suspected.

Intellectual Property Rights

All content on this website, including:

images
product descriptions
logos
branding
graphics
design elements
written content

is the property of eQueen Handicrafts / Mekong Made Limited unless otherwise stated.

No content may be copied, reproduced, or distributed without written permission.

Product Information

We aim to ensure all product descriptions, measurements, colors, and materials are accurate. However:

handmade items may vary slightly
screen colors may differ from actual product appearance
measurements may include small tolerances

These variations do not constitute defects.

Pricing & Availability

All prices displayed are subject to change without notice.

We reserve the right to:

modify product prices
discontinue items
correct pricing errors
cancel orders affected by incorrect listings

Customers will be notified if changes affect an order already placed.

External Links

This website may include links to third-party websites for your convenience.

We are not responsible for:

content on external websites
policies of third-party platforms
services provided by external companies

Accessing third-party links is done at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, eQueen Handicrafts / Mekong Made Limited shall not be liable for:

indirect losses
business interruption
loss of profits
delays caused by shipping partners
events beyond our reasonable control

Nothing in this section limits your statutory consumer rights under UK law.

Governing Law

This website and its terms are governed by applicable international e-commerce regulations and consumer protection standards relevant to customers purchasing from the United Kingdom.

Any disputes arising in connection with use of this website shall be handled in accordance with applicable legal frameworks.